TESTIMONIALS

Trusted by Organizations to Deliver Clarity and Confidence in Every Crisis

Student, March 2023

“Sarah’s experience and expertise was overwhelmingly prevalent throughout the week. She gave me a new way of thinking about messaging.”

15+

AGENCIES WORKED WITH

24/7

REAL-TIME SUPPORT

100+

SUCCESSFUL CRISIS STRATEGIES

20+

YEARS OF EXPERIENCE

Testimonials

Had a lot of faith in instruction from career experience cited as examples, getting to see the media production as well as the back story to how it came to fruition.

Student, July 2023
I have had Matt Fagiana come in as an instructor on more than one occasion, and each time he continues to impress with his knowledge, instruction, and personalization. To any agency looking to expand their public relations program, I highly recommend reaching out to him and bring his expertise to your agency, you will not be disappointed.

Lieutenant, 2024
Sarah did such a great job explaining the importance of maintaining a good relationship with our media partners. I was thankful to be able to talk to her one-on-one about issues I’m facing as a professional staff member and exploring possible solutions. She is awesome…

Student, July 2023
Matt is a down-to-earth individual who is deeply committed to public safety and ensuring the timely and accurate dissemination of information—a message he consistently emphasizes in his training sessions.

Sergeant, 2024
Sarah was very relatable. She encouraged everyone and made everyone feel at ease. We are not all comfortable and familiar with the roles of being PIO. She made us feel ok with not being “perfect” at it.

Student, July 2023
Matt effectively shares his personal applications of the instructional material, which helps him engage all students in his classes through thought-provoking exercises and discussions. I routinely implement strategies learned through his instruction in my current role as the Commander of the Public Relations Unit for the Broken Arrow Police Department.

Captain, 2024
Sarah’s experience and expertise was overwhelmingly prevalent throughout the week. She gave me a new way of thinking about messaging.

Student, March 2023
I took a class with Matt, and it was outstanding! The active participation each day with Matt and the other attendees-built skills in many areas through realistic scenarios and discussion that proved to be rewarding experiences in teamwork. Matt bu

Lieutenant, 2024
Her experience and background is highly relevant, and she did a great job sharing her knowledge!

Student, November 2022
Matt was a great instructor. He motivated us, challenged us, and provided us with tools for success in a PIO role. Matt is clearly an expert in his field, and any agency should want him serving as a spokesperson for their agency during a crisis.

Lieutenant, 2024
The experience, and especially Matt’s energy, teaching and kindness, gave me the drive I didn’t realize I needed. Even after my promotion as the agency’s primary spokesperson and over a year after the course, Matt has continued to offer mentorship, support, and confidence.

Lieutenant, 2024

Trusted by Organizations to Deliver Clarity and Confidence in Every Crisis

“Sarah’s experience and expertise was overwhelmingly prevalent throughout the week. She gave me a new way of thinking about messaging.”

15+

24/7

100+

20+

Had a lot of faith in instruction from career experience cited as examples, getting to see the media production as well as the back story to how it came to fruition.

Sarah did such a great job explaining the importance of maintaining a good relationship with our media partners. I was thankful to be able to talk to her one-on-one about issues I’m facing as a professional staff member and exploring possible solutions. She is awesome…

Matt is a down-to-earth individual who is deeply committed to public safety and ensuring the timely and accurate dissemination of information—a message he consistently emphasizes in his training sessions.

Sarah was very relatable. She encouraged everyone and made everyone feel at ease. We are not all comfortable and familiar with the roles of being PIO. She made us feel ok with not being “perfect” at it.

Sarah’s experience and expertise was overwhelmingly prevalent throughout the week. She gave me a new way of thinking about messaging.

I took a class with Matt, and it was outstanding! The active participation each day with Matt and the other attendees-built skills in many areas through realistic scenarios and discussion that proved to be rewarding experiences in teamwork. Matt bu

Her experience and background is highly relevant, and she did a great job sharing her knowledge!

Matt was a great instructor. He motivated us, challenged us, and provided us with tools for success in a PIO role. Matt is clearly an expert in his field, and any agency should want him serving as a spokesperson for their agency during a crisis.

The experience, and especially Matt’s energy, teaching and kindness, gave me the drive I didn’t realize I needed. Even after my promotion as the agency’s primary spokesperson and over a year after the course, Matt has continued to offer mentorship, support, and confidence.

GUARDIAN COMMUNICATIONS